Welcome to RustSkinCrate
These Terms of Service ("Terms") govern your use of
RustSkinCrate's website, services, and gaming marketplace. By
accessing or using our services, you agree to be bound by these
Terms. Please read them carefully before using our platform.
Acceptance of Terms
By creating an account, making a purchase, or using any part of
RustSkinCrate's services, you acknowledge that you have read,
understood, and agree to be bound by these Terms of Service and
our Privacy Policy.
If you do not agree with any part of these terms, you must not
use our services. We reserve the right to refuse service to
anyone for any reason at any time.
Important Notice
These Terms constitute a legally binding agreement between you
and RustSkinCrate. Violation of these terms may result in
account suspension, termination, or legal action.
👤 Account Registration & Eligibility
Age Requirements
-
You must be at least 13 years old to create
an account
- Users under 18 require parental consent for purchases
-
We may require age verification for certain transactions
Account Responsibilities
When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use
-
Accept responsibility for all activities under your account
- Use only one account per person (no multiple accounts)
Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Abuse our systems or other users
- Remain inactive for extended periods
Marketplace & Trading Rules
Digital Items & Ownership
Important: All items sold on RustSkinCrate
are digital goods for use within the Rust game. You are
purchasing a license to use these items, not ownership of the
underlying intellectual property.
Purchasing Guidelines
- All sales are final unless otherwise specified
- Items are delivered to your linked Steam account
- Delivery times may vary (typically 1-24 hours)
-
You must have a valid Steam account linked to your profile
-
Items cannot be returned once delivered to your Steam
inventory
Trading & Marketplace Conduct
When using our trading features, you must:
-
Trade only legitimate items obtained through proper channels
- Not engage in scamming, fraud, or deceptive practices
- Respect other users and maintain professional conduct
- Report suspicious activities to our support team
- Follow all applicable laws and regulations
Prohibited Items & Activities
Strictly Forbidden:
-
Selling stolen, hacked, or fraudulently obtained items
- Using bots, scripts, or automated tools
-
Manipulating prices or engaging in market manipulation
- Creating fake listings or misleading descriptions
- Attempting to bypass our security measures
- Selling items for real money outside our platform
Payment & Billing
Accepted Payment Methods
We accept the following payment methods:
-
Credit and debit cards (Visa, MasterCard, American Express)
- PayPal and other digital wallets
- Cryptocurrency (Bitcoin, Ethereum, etc.)
- Steam Wallet funds (where applicable)
- Gift cards and promotional codes
Pricing & Fees
-
All prices are displayed in USD unless otherwise specified
- Prices may change without notice
- Transaction fees may apply for certain payment methods
- Taxes will be calculated based on your location
Refunds & Disputes
Refund Eligibility
Refunds may be granted in the following circumstances:
- Technical issues preventing item delivery
- Duplicate purchases made in error
- Unauthorized transactions (with proper verification)
- Items not matching their description
Refund Process
To request a refund:
- Contact our support team within 7 days of purchase
- Provide transaction details and reason for refund
- Allow 5-10 business days for processing
- Refunds will be issued to the original payment method
Security & Privacy
Account Security
To protect your account:
- Use a strong, unique password
- Enable two-factor authentication when available
- Never share your login credentials
- Log out from shared or public computers
- Monitor your account for suspicious activity
Data Protection
We are committed to protecting your personal information. Please
review our Privacy Policy for detailed
information about how we collect, use, and protect your data.
Reporting Security Issues
If you discover a security vulnerability, please:
- Report it immediately to [email protected]
- Do not exploit or share the vulnerability
- Allow us reasonable time to address the issue
- We may offer rewards for responsible disclosure
Intellectual Property
Our Rights
RustSkinCrate owns or licenses:
- Website design, layout, and functionality
- Software, algorithms, and proprietary technology
- Trademarks, logos, and brand elements
- Original content, guides, and documentation
Game Content
Rust game content, including skins and items, are owned by
Facepunch Studios. We are an authorized marketplace operating
under their guidelines.
User-Generated Content
When you submit content to our platform:
- You retain ownership of your original content
-
You grant us a license to use, display, and distribute it
- Content must not infringe on others' rights
- We may remove content that violates our guidelines
Prohibited Uses
Strictly Prohibited Activities
-
Fraud & Scamming: Any form of deceptive or
fraudulent activity
-
Money Laundering: Using our platform for
illegal financial activities
-
Hacking & Exploits: Attempting to breach
our security or exploit vulnerabilities
-
Bot Usage: Using automated tools or scripts
-
Market Manipulation: Artificially inflating
or deflating item prices
-
Account Sharing: Sharing account
credentials with others
-
Circumvention: Bypassing our fees, security
measures, or restrictions
-
Illegal Activities: Any activity that
violates local, state, or federal laws
Consequences of Violations
Violations may result in:
- Warning or temporary account suspension
- Permanent account termination
- Forfeiture of account balance and items
- Legal action and law enforcement involvement
- Reporting to relevant gaming platforms
Support & Dispute Resolution
Customer Support
Our support team is available to help with:
- Technical issues and account problems
- Payment and billing questions
- Item delivery and trading issues
- General platform guidance
Dispute Resolution Process
-
Direct Resolution: Contact our support team
first
-
Escalation: Request manager review if
unsatisfied
-
Mediation: Third-party mediation if needed
-
Arbitration: Binding arbitration as final
resort
Contact Information
Disclaimers & Limitations
Service Availability
We strive to maintain 99.9% uptime, but cannot guarantee
uninterrupted service. We are not liable for:
- Temporary service outages or maintenance
-
Third-party service disruptions (Steam, payment processors)
- Internet connectivity issues
- Force majeure events beyond our control
Limitation of Liability
IMPORTANT: Our liability is limited to the
amount you paid for the specific service or item in question.
We are not liable for indirect, incidental, or consequential
damages.
Third-Party Services
We integrate with third-party services (Steam, payment
processors, etc.) but are not responsible for their actions,
policies, or service interruptions.
Changes to Terms
We may update these Terms of Service from time to time. When we
make significant changes:
- We'll post a notice on our website
- Registered users will receive email notifications
- Changes become effective 30 days after posting
- Continued use constitutes acceptance of new terms
We encourage you to review these terms periodically to stay
informed of any updates.
Governing Law
These Terms of Service are governed by the laws of the State of
California, United States, without regard to conflict of law
principles. Any disputes will be resolved in the courts of
California.
For international users, local consumer protection laws may also
apply and take precedence where required by law.